Terms and Conditions hoki188 —
Platform User Guide

Welcome to hoki188. These Terms and Conditions govern the relationship between you as the user and hoki188 as the operator of this online entertainment platform. By accessing, registering, or using any part of the hoki188 platform — whether via the website or mobile version — you acknowledge that you have read, understood, and agreed to be bound by all terms contained in this document.

If you disagree with any part of these terms, you must stop using the hoki188 platform immediately. Continued use after the terms are updated will be considered full acceptance of the latest version.

To register and use hoki188's services, you must meet all of the following eligibility requirements:

• Age 18 years and above on the date of registration. hoki188 maintains a zero-tolerance policy toward participation by underage individuals.
• Be located in a jurisdiction that legally permits participation in online gambling activities under your local laws.
• Not registered on the self-exclusion list of any gambling regulatory body.
• Registering in your own personal capacity, and not on behalf of another person.
• Having only one active account on the hoki188 platform. Multiple account registrations are strictly prohibited.

The registration process at hoki188 requires you to provide accurate, complete, and up-to-date information. This includes your full name, active phone number, and other details requested during registration. Providing false or misleading information is a serious violation of these terms.

The KYC (Know Your Customer) process is part of our standard compliance procedure. Before your first withdrawal is processed, you are required to verify your identity by submitting:

• A copy of a valid national ID (MyKad) or passport.
• Proof of current address (bank statement or utility bill within the last 3 months)
• Proof of ownership of the payment method used (if applicable)

Hoki188 processes KYC verification within 2–6 hours on business days. Any documents received on weekends or public holidays will be processed on the next business day. You will be notified via the internal messaging system once verification is complete.

Hoki188 accepts deposits via multiple local Malaysia payment methods including DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, and direct bank transfer. Minimum deposit is MYR 10 for most payment methods. No additional fees are charged for deposits.

For withdrawals, the following conditions must be met:

• Minimum withdrawal is MYR 50 per transaction
• KYC verification must be completed before your first withdrawal is processed.
• Withdrawals can only be made to the same payment method used for the deposit, or a method verified under your account name.
• Hoki188 does not process withdrawals to third-party accounts under any circumstances
• Daily withdrawal limits vary by VIP tier — from MYR 20,000 (Bronze) to no limit (Diamond)

Withdrawal processing times depend on your VIP tier. Standard and Bronze members can expect withdrawals completed within 30 minutes, while Gold members and above enjoy faster processing. hoki188 reserves the right to request additional verification for large withdrawal amounts to protect your account security.

Hoki188 offers a variety of bonuses and promotions to members from time to time. All bonuses are subject to specific terms and conditions stated in each promotional offer. The general terms applicable to all bonuses are as follows:

• Every bonus comes with wagering requirements (rollover/wagering requirement) that must be met before winnings can be withdrawn
• Bonuses may only be claimed by account holders who meet the specified eligibility requirements
• One account, one IP address, one device, and one payment method are eligible for only one of the same bonus offer.
• Hoki188 reserves the right to withdraw any bonus granted in error or as a result of a technical fault.
• Bonuses cannot be transferred between accounts or converted to cash before the rollover requirements are fulfilled

For the weekly VIP rebate, the calculation is based on total net wagering from Monday to Sunday. The rebate is automatically credited every Monday before noon, with no application required from the player.

All games on the hoki188 platform use a Random Number Generator (RNG) system that has been audited and certified by recognised independent bodies. This ensures every game outcome is fully random and free from any manipulation.

Players are responsible for understanding the rules of each game before playing. hoki188 is not liable for losses arising from a player's failure to understand how a game works. All games display RTP (Return to Player) information and clear rules before gameplay begins.

In the event of a technical interruption during gameplay:

• If a disruption occurs due to an issue on hoki188's end, all affected bets will be fully refunded.
• If a disruption occurs due to the player's network or device, hoki188 will settle the transaction based on the last recorded server data.
• Decisions based on server records are final

Players are expected to conduct themselves in a respectful and responsible manner across all hoki188 platforms. The following actions are strictly prohibited and may result in account suspension or termination without notice:

• Use of automated software, bots, scripts, or any tool that provides an unfair advantage.
• Player collusion to exploit games or bonus systems
• Use of offensive language, threats, or harassment toward other players or support staff.
• Attempts to hack, compromise, or disrupt the integrity of the platform.
• Identity fraud or using another person's account.
• Any activity that violates Malaysian law or applicable international law.

Players may close their account at any time by contacting the hoki188 support team. Account balances not subject to rollover requirements will be returned via the verified payment method within 5–7 business days.

Hoki188 reserves the right to suspend or close an account under the following circumstances:

• Breach of any terms and conditions in this document
• Identity verification failed or documents remained incomplete after repeated requests.
• Suspicion of money laundering or fraudulent activity.
• Account inactive for more than 12 consecutive months
• Self-exclusion requests from the player themselves.

Hoki188 takes user privacy seriously. All personal information you provide during registration and use of the platform is protected with 256-bit SSL encryption. This information is collected and used solely for account management, payment processing, and regulatory compliance purposes.

Hoki188 will not sell, rent, or disclose your personal information to third parties except:

• With your explicit consent
• When required by law or court order
• To trusted service providers bound by strict confidentiality agreements

For more information on how your data is collected, used, and protected, please read Privacy Policy our detailed policy.

Hoki188 provides the platform as an "as-is" service. While we strive to ensure the platform remains available and functions smoothly, we make no guarantee that the service will be entirely free from interruptions, errors, or malicious software.

Hoki188 shall not be liable for:

• Indirect, consequential, or special losses arising from use of the platform
• Service disruptions caused by factors beyond our control, such as natural disasters, internet infrastructure issues, or government actions
• Data errors or loss resulting from technical disruptions on the player's end or by their ISP
• Losses arising from a player sharing account credentials with another party

Hoki188 is fully committed to responsible gaming practices. We believe gambling should be an enjoyable form of entertainment, not a source of financial stress or personal hardship. To that end, we provide several self-control tools to help players stay in control:

• Deposit Limit: Set a maximum daily, weekly, or monthly deposit amount.
• Loss Limit: Set a cap on the losses you are willing to absorb within a given period
• Play Time Limit: Set a reminder after a specified playing period.
• Temporary Break: Suspend account access for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Permanently terminate account access at your request.

If you or someone you know has a gambling problem, please seek help immediately. Support is available through the Responsible Gaming us.

Hoki188 reserves the right to modify, amend, or update these Terms and Conditions at any time without prior notice. However, we endeavour to inform players of material changes via in-platform notifications or registered email.

The latest version of the Terms and Conditions is always available on this page with a clear update date. It is your responsibility to check this page periodically. Continued use of the hoki188 platform after any amendment is published constitutes full acceptance of the revised terms.

If you have any questions about these Terms and Conditions, please contact the hoki188 support team via live chat available 24 hours a day, 7 days a week, or by email at [email protected].